Privacy Policy

Updated Effective Date: 2026/04.02

1. Introduction

Maxima Customs Brokers Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a secure and responsible manner. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Shipment or import-related details

This information is typically collected when you:

  • Submit a contact form

  • Communicate with us via email

  • Request services or information

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Process and manage customs brokerage activities

  • Communicate regarding shipments or service updates

  • Improve our website and service offerings

  • Maintain compliance with applicable legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary, including:

  • With service providers (e.g., IT, hosting, email platforms)

  • With government authorities where required (e.g., customs processing)

  • To comply with legal obligations

5. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, loss, or misuse.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.

You can control or disable cookies through your browser settings.

7. Third-Party Services

Our website may use third-party services (such as website hosting or analytics tools). These services may collect information in accordance with their own privacy policies.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal requirements)

To make a request, please contact us using the information below.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@maximacb.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.