Terms of Service

Updated Effective Date: 2026/04.02

1. Acceptance of Terms

By accessing this website or engaging the services of Maxima Customs Brokers Inc. (“we”, “our”, or “us”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Scope of Services

We provide customs brokerage support and related consulting services, including but not limited to:

  • Import clearance coordination

  • Tariff classification guidance

  • Trade compliance support

  • Documentation review

All services are provided based on the information supplied by the client.

3. Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information

  • Ensure all documents (e.g., invoices, packing lists) are correct

  • Comply with all applicable import/export laws and regulations

We are not responsible for delays, penalties, or issues resulting from incomplete or incorrect information provided by the client.

4. No Guarantee of Outcomes

While we strive to provide accurate and reliable services:

  • We do not guarantee specific outcomes, including customs release timing

  • Final decisions are made by the Canada Border Services Agency or other regulatory authorities

5. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages

  • Our liability, if any, is limited to the amount paid for the specific service in question

6. Third-Party Involvement

Our services may involve coordination with third parties, including:

  • Carriers and freight forwarders

  • Government agencies

  • External service providers

We are not responsible for the actions, delays, or errors of third parties.

7. Confidentiality

We will handle client information with reasonable care and confidentiality. However:

  • We may disclose information when required by law or regulatory authorities

  • We are not responsible for breaches outside of our control

8. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with website functionality

  • Misuse any content or information provided

All content on this website is for general informational purposes only.

9. Intellectual Property

All content on this website, including text, graphics, and design, is the property of Maxima Customs Brokers Inc. unless otherwise stated.

You may not reproduce or distribute content without permission.

10. Termination

We reserve the right to refuse or terminate services at our discretion, particularly in cases of:

  • Non-compliance

  • Misrepresentation

  • Unlawful activity

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and applicable Canadian laws.

12. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a updated effective date.

13. Contact Information

For any questions regarding these Terms:

Email: info@maximacb.com